C G Pitcher & Son - Guaranteed Delivery
Building on our reputation of unsurpassed customer service, and core
to our success and unique approach is our Guaranteed Delivery.
Before we start your project, we will have agreed with you our
Guaranteed Maximum Price (GMP), a timescale in which the works will be
completed, and then on completion we will leave you with our
Guaranteed Lifetime Workmanship.
Guaranteed Maximum Price
Often based on planning drawings which show little detail, but
sufficient for us to get a good budget price worked out for you. The
price will include a number of Provisional Sums and Prime Cost Sums
for items that have limited detail, but based on our experience with
previous projects. Our Stage 1 price will give you a very good
indication of your project costs, and then, depending on how this
compares to your budget, we can change things to suit. This process
is fairly straightforward for us and takes about 1 week.
So, you have decided that C G Pitcher and Son is your preferred
builder, and now we put in the effort together on the GMP stage. We
want to eliminate the risk for you, so that you really do know where
your project cost is going to be on completion, for your peace of
mind, and to save any nasty shocks.
This is all about identifying personal choice items like tiles,
kitchen, sanitaryware etc, and also us looking at the structure and
the environment to identify as closely as possible exactly how we
are going to build your project. This process is very intensive and
usually takes 2 weeks. At this point you still have no commitment to
The GMP is now used as the basis of the building contract and only
after this point if you make any changes will there be any
additional costs, which is why we try to identify and eliminate any
potential changes at the GMP Stage.
We understand the frustration that many clients have with their
builder, but not here at C G Pitcher & Son.
We will provide you with a contract programme showing you when
each element of the works will be started and finished. Only if
the works are altered, or if there is unseasonal weather would we
ask for an extension of time.
For your peace of mind and to know that we really do mean that we
will be finished on a given date, we will pay you £50 per day for
every day that we run over. That is how committed we are to
completing your project on time.
Lifetime Guaranteed Workmanship
In keeping with Edwin Pitchers good basic values of good quality
work at fair honest prices, we have developed a simple yet
effective way to ensure that the quality element never slips.
Your project is inspected weekly by the Projects Leader and
fortnightly by Mark Pitcher. The inspection focuses on quality,
service and safety.
All of our Working Foremen take great personal pride in their
projects as you would expect from true craftsmen and there is
healthy competition amongst them to get the highest score each
quarter for which there is the added reward of a bonus. This makes
sure that your project is built to the highest standards.
We are so confident of the quality of our craftsmen that we offer
a lifetime workmanship guarantee